• A safe house for women and children who are victims of domestic violence • Emergency Exit
514-270-8291

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Outreach Program

Telephone support

Assistance aux femmes de Montréal provides telephone support services at all times.

We receive calls for information about our services, legal information, and requests for referral to other agencies and professionals.

We also offer psychosocial follow-up by telephone.

External follow-up

External follow-up is designed for women who face domestic violence and their children, and who do not want a shelter or who may seek it in the future. Follow-up is adapted to individual needs but generally includes:

  • Active listening
  • Psychosocial assistance
  • Support
  • Helping with procedures related to domestic violence (legal proceedings, financial matters, and crime victims’ compensation)
  • Assisting with immigration-related matters (citizenship, family reunification, etc.)
  • Accompaniment services
  • Social and community reintegration (studies, employment, support groups, other resources)
  • Referral to other professional services in response to specific needs (CSSS, physicians, psychological support, etc.)


This service is provided by appointment on Tuesdays and Thursdays from 9:00 AM to 5:00 PM.

Follow-up services last five weeks.

Telephone support is also available at all times.

Child care and activities are provided by a youth counsellor whenever women must bring their children to their appointments. Specific services for children are offered as well.

T. 514-270-8291